Sales and Ticketing Agent

Senior Sales Agent
October 25, 2021
Chief Financial Officer
October 26, 2021

Sales and Ticketing Agent


Our client, the leading low-cost Airline in the Region is planning entry into the DRC market with several scheduled flights between several DRC cities and other cities in the region. The Client is seeking to fill the position of Sales and Ticketing Agent in the Democratic Republic of Congo with a suitably qualified and competent sales professional.


The Sales and Ticketing Agent will report to the Senior Sales Agent. He or she will be responsible for providing excellent customer service, generating sales and ensuring customer satisfaction and retention.

Job Responsibilities:

  • To offer the best available fares and generate sales for all JX clients.
  • To recruit and handle existing and prospective customers in order to win and retain loyalty.
  • Accurate and timely reconciliation of sales returns on a daily basis.
  • To generate both passenger and ancillary sales revenue by creating awareness of JX product.
  • To promote direct sales so as to reduce distribution costs and increase direct sales revenue.
  • To maintain high standards of hygiene, and adhere to grooming standards.
  • Ensure safety and security of company property assigned to the sales office.
  • To comply with Occupational Health and Safety policy.
  • Adherence to grooming standards and Uniform policy.


The job holder should have the following qualifications:

  1. Diploma in Hospitality, Tourism or Air Travel . A degree in Tourism or Business will b an added advantage
  2. ATA/UFTAA Foundation or Consultant Level Diploma Required.
  3. Fluency in both French and English a is essential while working knowledge of Swahili will be an added advantage
  4. IATA/UFTAA Foundation or Consultant Level Diploma Required.
  5. Computer proficiency.
  6. Must have Knowledge of Navitaire, SkyPort & SkySpeed
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The ideal candidate should possess the following skills and competencies.

  • Team player
  • Customer focused
  • Strong communication skills
  • Pleasant personality/approachable
  • Self-confident and well groomed
  • Excellent knowledge of JX product
  • Highest level of integrity


We are offering a competitive remuneration package for the successful candidate.


Visit  and  for more details on this position.

Send CV only to by 24th November 2021 subject heading, as SALES AND TICKETING AGENT. However, applications will be reviewed as they are received, and qualified candidates called for interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

Candidates who do not hear from us by this date should consider their applications unsuccessful.

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