Chief Shared Service Officer at Rwanda Inter-Link Transport Company (RITCO Ltd)

The Rwanda Interlink Transport Company (RITCO) would like to recruit staff for the following vacant position:

• Chief Shared Services Officer will be responsible for coordinating all activities related to the development, implementation, and review of the company's strategic plan in accordance with RITCO’s vision and mission;
• Managing the administrative function of RITCO and coordinating office processes and procedures to ensure organizational and operational effectiveness and efficiency;
• Managing and overseeing all aspects under the functions of; Human resources, procurement management.
• Measure effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes;
• Lead the process of developing all operational procedure manuals required by RITCO;
• Support the Management Team with business planning activities, providing practical and creative input in the development of new business initiatives.;
• Design the current and future strategic and operational plans bringing discipline to the strategic decision-making process to manage the effective use of business resources.
• Acts as a liaison between RICTO and clients and/or other stakeholders.
• Provide mentoring to all employees, including management team members.
• Motivate and drive the teams and colleagues to achieve both the overall company targets and key performance objectives.
• Oversee and Coordinate with human resources departmental activities including recruitment, capacity building, and retention of company staff.
• Lead and supervise staff performance appraisal at the end of every financial year.
• Design an appropriate tool for setting periodic staff performance targets.
• Propose a motivation package for employees in terms of bonuses and other benefits to ensure staff retention
• Undertake any other task that may be assigned by the CEO.