Job Description
Corporate Relationship Manager at KCB Bank January 2025
Job Industry
Business Management /Business Advisory
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
- Growth in business volumes, customer base and wallet share.
- Adequacy of personal competence to effectively perform Relationship Management tasks.
- Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
- Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
- Quality of management of customer expectations.
KEY RESULT AREAS
- Perspective
- Measurement Dimensions
- People
- Employee satisfaction
- Employee retention
- Competence development
- Customer Focus
- Customer satisfaction
- Customer base and active accounts growth targets
- Customer banking services wallet share
- Business Systems & Infrastructure
- Productivity or resource utilization standards or benchmarks
- Audit ratings
- Implementation of capability development and change programs
- Financial
- Customer deposit targets
- Loan & Advance targets
- Income (Revenue) targets
Essential Qualities
Essential Qualities |
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Application Process
Close Date
04/02/2025