Human Resources & Training Manager (Re-advertised) at BRAC

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Position: Human Resources & Training Manager (Re-Advertised)

Job Location: BRAC International Rwanda/ Country Office, Kigali

About the Role:

The Human Resources (HR) and Training Manager plays a pivotal role in ensuring the efficient and strategic management of BRAC Rwanda organization’s workforce. This position is responsible for leading and managing the HR department and functions, including recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws. The HR and Training Manager ensures that HR practices align with the organization's goals, promoting a positive workplace culture while enhancing employee engagement, productivity, and retention.

Additionally, the HR and Training Manager will be a strategic partner to the senior management team, providing advisory on people management, driving initiatives that support employee development, and leading efforts to attract and retain top talent.

• Develop, implement, and maintain HR policies and procedures that are aligned with organizational priorities and demands as well as country law. In line with this, to develop HR tools that are supportive of the policies within the organization.
• Update and maintain HR policies handbook.
• Coach and advice management regarding interpretation and execution of HR policies and procedures and compliance with applicable legislation and regulations.
• Support the development of an organizational culture that reflects BRAC values, promotes accountability and high performance, and encourages a team culture of learning, creativity and innovation.
• Manage the performance management system and processes to ensure the performance objective is set appropriately and lead the appraisal process both mid-year and end of year. 
• In close collaboration with hiring managers, take lead in recruitment processes that span the full recruitment cycle from advertisement to employment contracting while ensuring openness and transparency.
• Ensure that employee benefit providers, including those for medical coverage, group life insurance, and workers' compensation, are renewed in a timely manner. Additionally, monitor and ensure adherence to service level agreements (SLAs) to maintain high standards of service delivery.
• Ensure payroll is processed accurately and in a timely manner, while maintaining full compliance with all statutory regulations and requirements.
• Manage and supervise the effective use of HRIS ensuring accuracy of employee details
• Lead in strategic HR and staff compensation related surveys in consultation with the CD and Regional Head of HR.
• Create structured opportunities to encourage learning of direct reports, ensuring continuous performance evaluations and reviews are undertaken as appropriate.
• Oversee and manage the HR department’s budget, including budget planning, forecasting, and allocation of financial resources, ensuring best use of resources to support departmental objectives.
• Advice staff and managers on use and interpretation of the performance management system and advise on managing poor and outstanding performance and linking performance review to annual increments and learning and development.
• Support line managers build and develop the capacity of national staff through the provision of tools and information that relate to coaching, performance management and human resource development plans.
• Develop, implement and manage compensation and benefits policies and schemes (including terms of conditions of employment, contracts and medical insurance) in line with local labor laws and in relation to other INGOs in country.
• Lead the field office in participating in periodic market surveys and make recommendations on pay and benefits based on market data.
• Represent the organization in legal issues, seeking advice from relevant authorities.
• Play an advisory role in disciplinary procedures and grievances including conducting investigations if required
• In close collaboration with the country management teams, take lead in the development of staff wellness/care schemes and ensure that the overall staff wellbeing is taken into consideration through policy and practice.
• In collaboration with the Regional Head of HR, support line managers in change management, restructuring, team building, and addressing organizational challenges through diagnosing issues and working collaboratively with staff and management for solutions.

Safeguarding responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Qualified and interested candidates are recommended to email their Resume with a signed cover letter in a single PDF format and any supporting documents to recruitmentafrica.bi@brac.net; mentioning a brief academic background, career summary, core competence, notarized copies of academic qualifications and professional certifications (if any) etc. within 250 words.