IT Application & Automation Specialist at IT Horizons Group

IT Horizons Limited is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). Inaddition, we have the ability to update with latest trends and requirements of our esteemed clients. Our company established in 2010, had been driven by innovations and excellence, and with its rapid rate of success and customers’ requirements, we were fully incorporated into a private limited company in 2012 with the aim of helping organizations in achieving their goals by providing optimum technological solutions while reducing total cost of ownerships.

Job Summary

• We are seeking a skilled IT Applications & Automation Specialist to oversee the setup, administration, and customization of Zoho applications and other business automation tools. 
• This role will be responsible for optimizing work processes through Zoho Creator, Power Apps, and other automation platforms, ensuring seamless integration and efficiency across business functions.

Zoho Applications Management:

• Configure, administer, and customize Zoho One applications (Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, etc.) to align with business needs.
• Develop and maintain automation workflows within Zoho applications to improve productivity.
• Manage user roles, permissions, and security settings across Zoho platforms.
• Provide training and support to end-users on Zoho applications and new features.

Business Process Automation & Integration:

• Design, develop, and deploy custom applications and workflows using Zoho Creator, Microsoft Power Apps, and other low-code automation platforms.
• Automate manual business processes and integrate Zoho with third-party systems and APIs.
• Develop and maintain custom scripts and automation using Deluge scripting (Zoho), MS-Power Automate, and other workflow tools.
• Identify opportunities to improve efficiency and reduce errors through automation.
• Develop integrations between Zoho, M365, and other third-party applications using APIs and automation tools.

System Administration & Support:

• Monitor and troubleshoot Zoho applications and integrations to ensure system stability.
• Collaborate with various departments to gather requirements and implement system enhancements.
• Manage data migration, system upgrades, and backups for Zoho applications.
• Monitor and manage software licenses, ensuring compliance with vendor agreements.
• Manage and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Microsoft intune, Power apps, OneDrive etc.
• Provide technical support for Zoho and M365 users, addressing system issues and resolving IT-related inquiries.
• Document system configurations, workflows, and troubleshooting procedures.

Why Join Us?

• Opportunity to work with cutting-edge automation tools.
• Be part of a dynamic team driving digital transformation.
• Career growth in business process automation and IT systems management.

Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the job title as the subject of the mail.