Job Description
About One Acre Fund
Founded in 2006, One Acre Fund supplies smallholder farmers in nine countries with the agricultural services they need to make their farms more productive. We provide quality farm supplies, delivered within walking distance of farmers' homes, and agricultural training to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund. To learn more about our work, take a look at our Why Work Here blog for more information oneacrefund.org
About the Role
We are looking for a professional with 3+ years of work experience to join the ITO Networks based in any of our Countries of Operation. You will maintain the networks and systems that keep our organization running. From maintaining Network security to supervising network updates you will not only support Country ITO but also the thread that connects all operations. Deep technological expertise with multiple computer systems, hardware, and software is essential for this role and helps improve our organization. You will directly report to the Networks Lead.
Job Industry
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
Infrastructure and Platform Management
- Implement and administer IT Networks: LAN, WAN, network segments, and the Internet.
- Network connections are stable
- Network connections comply with InfoSec policies
- High availability.
- Install and maintain both hardware and software.
- Work through Country ITO (i.e. via SOPs) to manage upgrades and repairs; ensure CITO training.
- Update documentation.
- Identify and pursue opportunities for improvement through automation, cost reduction, or similar.
Monitoring and Event Management
- Design and implement monitoring, alerting, and thresholds; detect potential service disruptions.
- Manage network events and incidents.
- Determine their significance.
- Accomplish the correct control action.
- Mitigate network events and incidents.
- Implement networking redundancies and backup.
Service Networks Requests
- Resolve Tier 2 or 3 incidents within Service level agreements.
- Analyze and implement networking requests to expected standards within agreed timelines.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Essential Qualities
Essential Qualities |
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Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
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Special Benefits for this Position
Health insurance, paid time off