Recruitment Team Leader (high volume Ops Recruitment) at AnyVan

Our CEO, Angus spotted that many vans on the roads are half full or empty at any given time and so AnyVan was born in 2009 to create the world's most efficient technology logistics platform and help halve the number of miles driven.

We've achieved incredible milestones since then, including securing the largest funding round for a UK tech logistics company from Vitruvian Partners. Today, AnyVan is the largest and fastest-growing company in the logistics space, with big ambitions for the future.

We're committed to moving that's miles better and have helped over 8 million customers across the UK, Ireland and Europe (France, Germany, Italy, Spain) and over 150,000 customers have rated us excellent on Trustpilot.

By using innovative technology, we're transforming the moving experience, cutting costs and doing our part for the planet to make sure moving doesn't cost the earth. We've saved enough miles to travel 1,185 times around the world, reduce 8520 tonnes of carbon annually and are proud to be the only carbon neutral removals and delivery company in the UK!!!

We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you!

With AnyVan’s exciting growth plans in motion, hiring great people is top of the agenda and essential to our success!

As the Talent Acquisition Team Leader, you’ll play a key role in driving recruitment for our customer service, sales and operational teams across South Africa and the UK.

You'll need to deliver effective sourcing and assessment strategies whilst managing one other person to make sure we can bring in the right people quickly and efficiently to keep the business running smoothly.

Ways of Working:

We’re big fans of in-person collaboration and the connections that come from being together.  That’s why all of our roles need you to be in the office regularly. But we do offer hybrid working where possible. In this situation, we ask for a minimum of 3 days a week in the office, and we all meet up every Thursday as a company.  This could change depending on what the business needs at the time.

DE&I

We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.

Our company values are:

• Have fun, get it done (work hard play hard, satisfaction in results, do the right thing)
• Progress over perfection (Innovate and disrupt, Curious and adaptable, Work quick, learn quicker)
• One team thinking big (Collaborate and communicate, Celebrate wins , Embrace challenges)

• Work with your manager to create effective strategies and provide pragmatic solutions to challenges to deliver quality talent at pace
• Work closely with your manager and Sales and Ops leaders to stay aligned to hiring needs, deliver pro-active updates and highlight challenges and solutions
• Keep an eye on our recruitment processes, always looking for ways to improve efficiency, reduce time-to-hire, and enhance the candidate experience
• Make sure assessment strategies we use are effective and provide us with the best way to assess what good likes like and hire right first time

Candidate sourcing and selection:

This is a hands on recruitment role and you need to be happy to deliver in a 360 recruitment role and manage recruitment processes from role briefing to candidate pre-boarding.

Ensure yourself and the team:

• Manage high volumes of applications efficiently, making sure all candidates receive a fair and positive experience, from the first contact all the way through to their onboarding, regardless of the outcome
• Work with multiple channels to directly and proactively source, attract and pipeline, top talent positioning AnyVan as an employer of choice
• Hustle and proactively source top talent for challenging and competitive roles and come up with creative solutions when talent pools are challenging
• Drive hiring quality and assess candidates suitability effectively against roles we're hiring for, acting quickly on strong candidates to secure top talent
• Manage and guide candidates and stakeholders through the offer management process to make sure we secure candidates

Tools, technology and numbers!

We have a number of tools we work with to drive efficiencies and improve user experience. I.e. Metaview (automated note taking in online interviews) and Ashby is our recruitment platform which has great automation and reporting functionalities.

• Make sure Ashby (our recruitment platform) is used correctly and we can rely on the integrity of the data we use for reporting
• Use data regularly to keep your team on track to deliver objectives and proactively take corrective action to improve based on the data when needed
• Provide reports and insights (like time-to-fill, candidate quality, etc.) and provide insights to help drive better decisions and refine strategies

Team Leadership:

• Lead, motivate, and support a small recruitment team to meet hiring targets and KPI's and deliver quality candidates for operational, customer service, and sales positions
• Provide coaching and ongoing development for your team, helping them improve their skills and achieve their goals
  

Ad Hoc Projects:

• Support on any recruitment-related projects or initiatives that come up as needed

Set for success:

• We’re looking for someone with 5+ years of experience recruiting for sales, customer service, and operations roles in fast-paced commercial businesses. If you've got a knack for quality hiring (bonus points if you’ve got international or contact centre experience), we want to hear from you!
• As part of our small team, you’ll need a hands-on, can-do attitude. You’re someone who’s self-motivated and knows how to drive results
• Ideally, you’ve got some management experience or you’re a senior recruiter ready to step into a leadership role for the first time.
• You’ll need a proven track record of developing effective strategies and coming up with practical solutions to hire the right people, fast
• We’re big on data-driven decisions, so strong analytical skills are a must. You should be comfortable building reports and tracking key talent metrics to make sure we’re on the right track
• Familiarity with talent platforms and tools is important—you’ll be using them to automate processes, report on metrics, and engage with the business more effectively
• Even when things are moving fast, you’ll need to keep the focus on quality and attention to detail
• We’re looking for someone who can communicate effectively, build strong relationships, and influence stakeholders at all levels
• You’ll need to be able to commute to our CBD office 5 days a week (this may drop to 3 days once you’re settled in)
• Most importantly, you should be aligned with our company values and excited to make an impact!

Perks of the job:

• A strong base salary that reflects your value
• Performance-Based Incentives: Enjoy a strong commission structure tied to your success
• Take a Break: 20 days of holiday plus public holidays and Christmas Eve on us
• Keeping you healthy: ZAR1,000 per month towards medical aid with Momentum or Discovery
• Prepare for the future: Pension Fund with 5% employee and 5% employer contributions
• Travel: We've got your evening commute covered with free transport home after 7pm, car park space if you drive and showers and towels if you cycle
• Keeping you refreshed: Enjoy an in-house barista and free fruit every daySocial Scene: Thursday and Friday drinks, and regular social activities
• Celebrating Success: 1/4 performance awards with prizes and an annual performance awards - last years winners enjoyed a 4 day all expenses paid trip to the French alps!
• Skills Booster: Opportunity to join a disruptive Technology Leader and be part of a fast-growing, innovative company reshaping the industry

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