Relationship Officer, Business Banking at DCB Commercial Bank

Background

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium-sized businesses (MSME), and large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We are currently seeking a qualified candidate to fill the role of Relationship Officer, Business Banking. The successful candidate will be responsible for growing liabilities and assets, maintaining a quality portfolio, and earning income through engaging both DCB and non-DCB business and corporate clients to ensure the bank’s strategy is achieved.

• Working with Relationship/Branch Managers to grow the business portfolio through product volume, new client acquisition, and increasing the number of products held per client.

• Developing and implementing client acquisition strategies to identify the right product and service opportunities to offer clients.

• Attaining incremental sales through nurturing relationships with existing clients, understanding and anticipating their needs, and providing financial services.

• Maintaining product knowledge and working closely with the product team in developing tailor-made solutions according to customer’s needs.

• Supporting in the maintenance of the potential clients list in the relevant sectors, as well as refining the list in liaison with the relevant stakeholders.

• Participating in sales planning initiatives and designing appropriate relationship plans to generate new business throughout marketing calls, promotions, and presentations.

• Adhering to the expected level of due diligence, internal policies, and KYC norms while opening new accounts.

• Proactively conducting pre-and post-monitoring visits to clients, ensuring clients’ ability to make repayments based on their financial and personal circumstances.

• Achieving your prescribed disbursement and deposit weekly and monthly targets.

• Writing and submitting to the branch manager periodic status reports, including daily activity reports and calls/follow-ups made.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/RB/ROBB-01/2025 on the subject of the email. To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 3rd February 2025.