Reservation Consultant

We Are Hiring A Reservation Consultant  

Our client is a reputable Tour Operator in Tanzania. Our client is looking for dedicated and experienced Reservation Consultants to join their Reservations team. The ideal candidate should have a strong Tourism and hospitality background with a broad knowledge of reservation systems and accommodations inside and outside the National Parks.

• Receive and process all booking requests from all booking channels.
• Quoting and preparing itineraries.
• Ensure full payment of bookings is made in line with the booking terms and conditions.
• Engage, discuss, and provide solutions to agents based on their requirements.
• Process and issue detailed booking documentation to agents as required.
• Book reservations for customers based on their specific needs and preferences
• Ensure that records are properly kept and archived per company policy.
• Make follow-ups for provisional bookings and outstanding payments.
• Promptly confirm bookings, subject to available rooms and within defined booking policies.
• Process all reservation inquiries, ensuring all the time that the best solution is provided to the agents.
• Collect, update, and communicate/share all the necessary details concerning guest arrivals to the lodges daily.
• Respond immediately and accurately to any lodge or accounts queries about guest details.
• Prepare any reports as may be required from time to time.
• Issue accurate invoices and reservation summaries to agents.
• Arrange all processed vouchers/documents and ensure that they are carefully & and correctly archived daily.

• Attractive salary package
• Health insurance for the candidate with immediate family
• Lunch and Transportation

For all applicants who meet the criteria for the above position, please send your application including your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com