Rwanda Field Data Verification Supervisor at One Acre Fund

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Job Description

About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.

About the Role

You will provide Tubura clients with great customer service, ensuring compliance with government regulations and internal policy, and assisting the TUBURA Systems and Field Divisions in identifying and correcting data errors.  You will be a part of the Field Data Verification Team in the Business Operations team and will report directly to the Field data Verification Coordinator. This role is based in Rubengera HQ and is hybrid Office and Field based.

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Job Industry

Agriculture, Apiculture, Agronomy, Forestry, Fishing And Hunting

Job Salary Currency

RWF

Job Salary Fixed

No

Key Deliverables

  • Conduct phone investigations and manage Appsheet.TMS and physical stocks reconciliation and inventory management follow ups.
  • Draft weekly investigation reports and collate all data collected in the field for presentation to team management.
  • Coordinate weekly field works travel plans with your manager and maintain detailed records of travel and expenses.
  • Conduct field visits to meet TUBURA clients and Field Team, scheduling meetings and conducting interviews with clients and staff.
  • Maintain Google sheets with client data, perform data analysis, and ensure clients privacy and data confidentiality.

Essential Qualities

Essential Qualities

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 1+ years of experience working at the field and with clients.
  • Perform investigative calls to gather accurate information related to client claims, fraud detection, and stock discrepancies, documenting all findings thoroughly.
  • Carry out Appsheet, TMS and Physical stock reconciliation to ensure data accuracy across platforms and stock adjustments.
  • Draft comprehensive weekly investigation reports, summarizing key findings and insights for the FDV team and upper management, maintaining consistency and accuracy.
  • Collect and accurately record all data from field investigations, collate this information, and present it to your manager in a structured and clear format.
  • Collaborate with your manager to organize weekly field travel schedules for field visits, ensuring alignment with team goals and providing detailed travel records.
  • Conduct field visits to meet with TUBURA clients and Field Team members, coordinate schedules, and conduct thorough interviews to gather insights on client data and compliance with internal policies.
  • Uphold strict privacy standards for client's data, implementing protocols to ensure data confidentiality and secure handling of sensitive information.
  • Have proficiency in Kinyarwanda and English.


Special Benefits for this Position

Health insurance, paid time off 

Application Process

Close Date

10/04/2025